Complaints Procedure

Boiler Maintanence Complaints Procedure

Complaints Procedure

How to complain…

We aim to resolve your complaint as soon as possible. Sometimes things take a little more time. Please find below the process that Boiler Maintanence will adhere to respond to your query.

You can contact us in any of the following ways:

By Post:

Boiler Maintanence
Complaints Department
27 Old Gloucester Road,
London,
United Kingdom,
W1N 3AX

By email: 

info@boilermaintanence.co.uk

By Phone: 

+ 44 203 287 9292

(calls are charged at local rates and are inclusive of mobile phone users’ free minutes)

How Boiler Maintanence Limited will deal with your complaint…

We aim to resolve your complaint as soon as possible. Sometimes things take a little more time. Please find below the process that Plan For Later Life will adhere to respond to your query.

Within 7 Working Days of Receipt of Your Complaint You Will Receive From Us…

We will acknowledge receipt of your complaint within 7 Working days.

Within 30 Days You Will Receive From Us…

We will investigate your complaint fully and aim to resolve this, where reasonably possible, within 30 days of receipt.

The final response from us will include the findings from our investigation and, if applicable, what actions we will take to put things right. © boilermaintanence.co.uk 2019 All rights reserved. Boiler Maintanence is a trading style of Elite Marketing Limited. Licensed by the Information Commissioners Office, (Registration Number Z3585914) Registered in the UK, London, W1N 3AX

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